• Questions about ordering Panorama
  • How can I place an order?
    The best way to place most orders is through our on-line order form. If you have Panorama 5.5.1 or later you can also place orders directly from the software itself — simply choose Purchase Software from the Panorama menu. (Some special offers may be available only thru the order form built into the software.)

    You can also order by telephone, see the
    Contacts page for the latest information.

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  • What information do I need to place an order?
    The on-line order form automatically prompts you for all the information needed to place an order. If you are ordering by e-mail or phone please have the following information available.

    • The platform you want to use (Macintosh or Windows).
    • Whether you are ordering a full copy of Panorama or Panorama Direct (see below).
    • Your name, organization, address and phone number.
    • Your e-mail address (we will send a copy of the invoice and activation information to this address).
    • Credit card number and expiration date. (Terms are available to Fortune 500 companies, government organizations, and educational institutions. A written purchase order on an official form is required, and the minimum order amount is $250. Please contact the sales department by e-mail or phone to place a net order.)


    If you are ordering an upgrade or sidegrade from a previous version of Panorama we'll also need your serial number (see below).

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  • How do I find my serial number so I can order an upgrade?
    If you don't know your serial number we can locate it for you (if you have registered the program or purchased it directly from ProVUE). Please visit the Registration Search page to locate this information.

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  • What is the difference between Panorama and Panorama Sheets?
    Panorama Sheets is a member of the Panorama family of RAM based database products. Panorama Sheets includes all of features of the Panorama Data Sheet view (except for the Action menu), including:

    • Fast searching, sorting, data manipulation and data analysis
    • Flexible database structure (insert/delete/merge/split/hide/show/rearrange fields)
    • Clairvoyance, Smart Dates, Auto-Capitalization and other data entry assistants
    • Powerful import/export options
    • Relational
    • Crash Proof and Goof Proof (Total Recall and Time Lapse)

    Panorama Sheets does not include any support for the design sheet, forms, crosstabs or procedures (programming). Other minor differences include: 1) Panorama Sheets is limited to 20 Mb of memory (Panorama supports 1.2 Gb), 2) no view menu, 3) no tool palette (left side of window), 4) streamlined menus, 5) standard Help menu, 6) no wizards, 7) no file sets.

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  • What is the difference between Panorama and Panorama Direct?
    Panorama is a fully functional copy of Panorama that includes all of the capabilities for creating and maintaining databases. Panorama Direct is a limited “run-time” version that is primarily intended for data entry and simple data query applications. See Panorama Direct for more information.

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  • How much does Panorama cost?
    New copies of Panorama are $299.00 per user, the Panorama Direct runtime version is $129.95 per user. The pricing for upgrades from previous versions depends on what version you have now — click Upgrades and enter your serial number to find the exact price. Panorama Server pricing varies between $399 and $2,499 depending on the number of users and whether or not you need web publishing — click Panorama Server to find the exact price of the configuration you need.

    New copies of
    Panorama Sheets are $39.99.


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  • Should I purchase Panorama Sheets from the Mac App store or directly from ProVUE?
    You'll be pleased with Panorama Sheets either way, but there are minor advantages of each purchasing option.

    Mac App Store

    • Easy one click purchase and installation
    • Minor updates installed automatically through App store

    ProVUE.COM

    • Faster access to minor updates & bug fixes (no wait for Apple review)
    • Runs on 10.4, 10.5 and 10.6 (both Intel & PowerPC)
    • No iTunes account required
    • Upgrade pricing for major new versions and upgrading to full copy of Panorama
    • More revenue directed to future Panorama Sheets development

    BuyNow_50

    Note; Currently Panorama Sheets is the only member of the Panorama family available in the Mac App Store. All other versions of Panorama can be purchased directly from ProVUE.com.

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  • Can I transfer purchased software to/from the Mac App Store?
    No. If you originally purchased software from the Mac App Store you cannot convert it to a ProVUE serial number (other than by purchasing a new copy). Conversely, if you originally purchased software directly from ProVUE you cannot switch it over to the Mac App Store.

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  • I have a slow Internet connection. Is Panorama available on a CD?
    Panorama is normally supplied as a web download from this web server (see Downloads). In the past, it was also available on CD for an additional charge of $19.95 plus shipping, but this option is no longer available.

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  • Is printed documentation available?
    The Panorama documentation is in PDF (Adobe Acrobat) format and is available on-line (see Downloads). The documentation was optimized for use on your computer screen — we used very readable 14 point text, full size screen shots, and there are literally thousands of active cross-reference links that allow you to quickly navigate to a related topic. You can also print out sections of the documentation as needed. Although we recommend using the documentation on the screen, some Panorama books are available in printed form via on-demand publishin. You can purchase these books thru lulu.com.

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  • What is the Enhanced Image Pack?
    The Enhanced Image Pack extends the ability of Panorama to display images. Without this pack Panorama can only display Apple PICT format (and BMP format on Panorama for Windows). The Enhanced Image Pack adds the ability to display JPEG, TIFF, GIF, PhotoShop and other formats. For more information see Panorama Enhanced Image Pack. To order the Enhanced Image Pack use the on-line order form.

    Note: To use the Enhanced Image Pack on Windows your machine must have Apple's
    QuickTime package installed.

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  • What is the Zip/Spell pack?
    The Zip/Spell Dictionary Pack contains two dictionary files - US Zip Codes and US English. With these dictionaries you can spell check forms and data, and look up the city, state, and county for any US Zip Code. For more information see Zip/Spell Dictionary Pack. To purchase this optional package please use the on-line order form.

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  • Can I use Panorama on multiple computers? What is a personal use license?
    Panorama is normally licensed for use on a single computer per serial number. (If a computer is replaced with a new computer you can transfer the license to the new computer, see Product Deactivation.) A personal use license allows a single Panorama serial number to be used by a single person on multiple computers. The terms of the personal use license require that all of the computers be owned by the person purchasing the license, and that he or she will be the only person using Panorama on these computers. A typical example would be a person that owns both a desktop and a laptop computer. There is no limit to the number of computers covered under this license, as long as all of the computers are owned by the licensor and the licensor is the only person using the software (and only on one machine at a time). In other words, a personal use license is just that — for your personal use. It is not for use by employees, co-workers, relatives, or anyone else but the person who purchased it. Since it is personal, the personal use license is available only to individuals, and may not be purchased by an organization. Please keep in mind that unlike a regular single user license, the personal license does periodically expire, requiring renewal every three to four years for a nominal fee ($9.95). To learn more and possibly purchase this license see Personal Use License.

    Panorama Sheets may be installed on up to three computers for one person's personal use (for example a desktop and laptop) — no personal license is required. If different people will be using the software on different computers then a separate copy should be purchased for each person.

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  • Can I distribute Panorama databases royalty free?
    Yes. If your database application doesn't involve saving or printing, or is less than 250 records, you can freely distribute your databases. Your users/customers can download the free Panorama demo and use your database on their computer at no charge to you or them.

    If your database doesn't meet the above requirements you can still pay a one-time fee and distribute your databases royalty free. Once the fee is paid we'll insert a special tag in your database that identifies it as royalty free. A database that contains this tag can be used with the free Panorama demo at no additional charge, including saving and printing with no limitations. The exact charge depends on the complexity of your databases, and in the case of freely distributed shareware and freeware is almost zero. See Royalty Free Panorama Engine for more information.

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  • Are discounts available for educational or non-profit institutions?
    Not at this time. However, substantial quantity discounts are available on multiple packs of Panorama Direct.

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  • Questions about upgrading from an earlier version of Panorama
  • How do I find my serial number so I can order an upgrade?
    If you don't know your serial number we can locate it for you (if you have registered the program or purchased it directly from ProVUE). Please visit the Registration Search page to locate this information.

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  • Will my existing Panorama databases work with the latest version of Panorama?
    Yes. The latest version of Panorama will open any Panorama databases created with any earlier version of Panorama (including 1.0) with all data, forms and programming intact. However, databases created with Panorama 3 or earlier will not automatically open Panorama when you double click on them (you can always open them with the Open File dialog or by dragging the database on the Panorama icon). To convert Panorama 3 or earlier databases so that double clicking opens Panorama, follow these steps:

    • Open Panorama by double clicking on the application icon.
    • Open the Platform Converter Wizard (in the Utilities submenu of the Wizard menu).
    • Drag the database (or databases) onto the “Panorama 3 to V” section of the wizard.

    Once you've done this once the databases will automatically open the latest version of Panorama when you double click on them.

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  • What is the price to upgrade to the latest version of Panorama?
    Pricing varies depending on the version of Panorama you currently have. Enter your serial number into this order form to find the exact price for your copy of Panorama or Panorama Direct.

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  • What is the quickest way to learn to use the new features in my new upgrade?
    If you just upgraded to a newer version of Panorama, open the Help command in the Panorama menu) and double click on Release Notes.pdf. These notes give detailed information on all of the new features in each release, along with links to even more detailed information in the main Panorama Handbook. If you haven't upgraded yet you can view these notes online, see the Documentation page.

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  • Can I continue to use a previous version of Panorama as well as the new version?
    If you are using a Windows system only one copy of Panorama can be installed at a time, but if you are using a MacOS system you may have multiple copies of Panorama installed (and even running) simultaneously, though we don't recommend this except in exceptional circumstances (for example if you are a Panorama consultant that is supporting customers with different versions of Panorama, or if you are trying a beta or preview version of Panorama and want to be able to continue to use the previous release version as well as the beta version).

    On OS 9 it is difficult to control which copy of Panorama will be launched. The only reliable option is to double click on the application and using the Open File dialog to select the databases you want to open.

    On OS X you can select a database in the Finder and open the
    Get Info window. This window contains an Open With property that you can change (with a pop-up menu) to select which copy of Panorama will be launched when you double click on the database. Another option is to drag each copy of Panorama into the dock. You can then open a database with any version of Panorama by dragging the database onto the corresponding icon on the dock.

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  • Why does a previous version of Panorama open when I double click on a database?
    Usually the simplest solution to this problem is to remove the older version of Panorama from your system. If you are using OS X you can select a database in the Finder and open the Get Info window. This window contains an Open With property that you can change (with a pop-up menu) to select which copy of Panorama will be launched when you double click on the database. Another option is to drag each copy of Panorama into the dock. You can then open a database with any version of Panorama by dragging the database onto the corresponding icon on the dock.

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  • General Questions
  • What are the operating system requirements for running Panorama?
    The current version of Panorama for both OS X and Windows is Panorama 6.0.

    Panorama 6.0 Mac OS X 10.4, 10.5, 10.6 (Universal Intel/PPC)
    Windows XP, Windows Vista, Windows 7
    Panorama 5.5 Mac OS X 10.4, 10.5, 10.6 (requires Rosetta for OS X 10.6)
    Windows XP, Windows Vista, Windows 7
    Panorama V Mac OS 9, 10.2, 10.3 or higher (runs "native" in OS X)
    Panorama 4.0 Mac OS 7.6 or higher (including OS X in "Classic" mode)
    Windows 98, ME, 2000, XP, Vista or higher
    Panorama 3.0 Mac OS 6.0 to 8.6 (including 68K based computers)

    Note: Panorama is a 32 bit application, but will run on both 32 and 64 bit operating systems.

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  • What are the capabilities and limitations of the Panorama demo?
    The Panorama trial version is fully functional for a limited trial period (normally 15 days unless you have a special coupon). During this trial period the software is fully functional — you can create new databases of any size, analyze, manipulate data, print, create layouts and reports, write programs — anything that can be done with the full version of Panorama. This allows you to fully evaluate Panorama before making your purchase.

    When the trial period is over, Panorama continues to work, but acts like a shareware program. Any time you save or print a database with more than 250 records the Panorama demo will pause to display a dialog suggesting that you consider purchasing the product before allowing you to save or print. Other than this the product is fully functional for single user databases. This "shareware" mode continues indefinitely with no time limit. Purchasing a serial number takes Panorama out of this "shareware" mode and back to fully functional status.

    Earlier versions of Panorama (V and 4.0) do not offer a fully functional trial period. Instead, the software starts out in the "shareware" mode (displaying a dialog suggesting that you consider purchasing the product before allowing you to save or print databases with more than 250 records), and remains in this mode until you purchase a serial number.

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  • Do you sell Recordplate inserts?
    No, and we have no idea where such inserts may be available. Panorama does include templates for printing on Recordplate inserts, so our site is one of the few that shows up when doing a Google search for “recordplate.” As far as we can determine Recordplate went out of business quite a few years ago and these inserts are no longer available anywhere.

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